Refund and Returns Policy:
At kanhatrend, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund and returns policy. Please take a moment to review the following guidelines:
- Eligibility for Returns:
- Items must be returned within [Number of days] days of delivery.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Items must be returned in their original packaging.
- Exclusions:
- Unfortunately, we cannot accept returns on final sale items or items marked as non-returnable.
- Personalized or customized items are also not eligible for return unless they arrive damaged or defective.
- Initiating a Return:
- To initiate a return, please contact our customer service team at [Customer Service Email] with your order number and reason for return.
- Our team will provide you with a return authorization and instructions on how to return the item(s).
- Return Shipping:
- Customers are responsible for return shipping costs unless the item(s) received were damaged, defective, or incorrect.
- We recommend using a trackable shipping method to ensure your return reaches us safely.
- Refund Processing:
- Once we receive your returned item(s), our team will inspect them to ensure they meet our return criteria.
- Refunds will be issued to the original payment method used for the purchase within [Number of days] days of receiving the returned item(s).
- Please note that shipping fees are non-refundable, and a restocking fee may apply in certain cases.
- Damaged or Defective Items:
- If you receive a damaged, defective, or incorrect item, please contact us immediately upon receipt.
- We will arrange for a replacement to be sent to you at no additional cost or provide a full refund, including shipping fees.
- Refunds for Gift Purchases:
- If you received an item as a gift and would like to return it, please contact our customer service team for assistance.
- Refunds for gift purchases will be issued to the original purchaser’s payment method.
- Returns Without Authorization:
- Returns made without prior authorization may be subject to delays in processing or may not be accepted.
- Please ensure you contact us before returning any item(s) to avoid any inconvenience.
- Contact Us:
- If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer service team at [ashishrj321@gmail.com].
By shopping with kanhatrend, you agree to abide by the terms outlined in this refund and returns policy. We appreciate your understanding and cooperation.
Thank you for choosing kanhatrend!
Sincerely,
kanhatrend Team